Refurbished

What is refurbishing?

Before buying new, understand what the term "refurbished" really means — and why not all refurbished devices are created equal.

Explore devices Our 5-step process

Definition

A fully tested, restored, and guaranteed device — not just resold

A refurbished product is a pre-owned device that has undergone a complete industrial process before being offered for sale again: comprehensive diagnostics, repair of faulty components, certified data erasure, and a final quality check matching strict specifications.

It is neither a second-hand item sold "as is" nor a simply factory-reset device. It is a structured, traceable, and guaranteed process — regulated in France by the decree of February 17, 2022 (AGEC law).

At CYKERO: 70+ inspection points, battery guaranteed ≥85%, HMG IS5 certified erasure, and a 24-month warranty.

Technocentre — Castelnau-le-Lez

Comparison

Refurbished, used, new: what changes

Not all "refurbished" devices are equal. Here is why the process matters just as much as the price.

Feature	New	Used / Second-hand	CYKERO
Price	Retail price	Variable	−30% to −50% vs new
Quality testing	Factory check	None or partial	70+ points ✓
Battery	100%	Unchecked	≥ 85% guaranteed ✓
Data erased	N/A	Often no	HMG IS5 certified ✓
Warranty	24 months	Typically 6 months	24 months ✓
Carbon footprint	100% (baseline)	~20% (unmeasured)	−80%, measured ✓

Our process

The 5 steps of the CYKERO New Life protocol

Every step is documented and tracked via blockchain.

Sourcing & receiving

Devices are collected through fully traceable channels only. Each entry is timestamped and recorded on our blockchain.

Traceability from collection

Comprehensive diagnostics

70+ inspection points covering screen, battery, connectivity, cameras, sensors, speakers, and chassis.

70+ points — PhoneCheck

Repair & replacement

Defective components are replaced. Any battery under 85% capacity is systematically replaced before restocking.

Battery ≥ 85% guaranteed

HMG IS5 certified erasure

All data from the previous owner is wiped in compliance with the HMG IS5 standard. Erasure certificate available upon request.

HMG IS5 — GDPR compliant

Final inspection & warranty

Final validation by a second technician. Cosmetic grade assigned (A+, A, B, C). 24-month warranty activated.

24-month warranty — Return rate < 2%

Our catalog

Choose your refurbished device

Smartphones

iPhones & Android

Battery guaranteed ≥85%
70+ inspection points
Unlocked for all carriers
24-month warranty

View smartphones

Laptops

MacBook & PC

Original operating system
Battery tested and verified
Cleaned inside & out
24-month warranty

View laptops

Pro Solutions

Business Fleets

Tailored device batches
Custom deployment setup
Dedicated account manager
Certified wipe reports

Contact B2B

In numbers

What this means in practice

−80% carbon footprint compared to an equivalent new device

−30/50% off retail price compared to new, for identical performance

70+ quality control points verified on every CYKERO device

< 2% after-sales return rate — tangible proof of our quality standards

Careers

Join the CYKERO team

Technocentre

Refurbishing Technician — Mobile & IT

Castelnau-le-Lez Full-time

Apply now

Frequently asked questions

What you might wonder before buying refurbished

Is a refurbished device as reliable as a new one?

Yes, provided it has been refurbished thoroughly. At CYKERO, our return rate is under 2%, which is comparable to — or better than — some brand-new entry-level devices. The 24-month warranty we provide reflects our confidence in the process.

What is the difference between Grade A, B, and C?

The grade refers strictly to cosmetic condition (micro-scratches, light marks). Operating condition, battery performance, and warranty are 100% identical across all grades.