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Certification

Certification & compliance

GDPR data erasure, EcoVadis Silver, blockchain, ESPR 2024: verifiable compliance at every stage, documented and audited.

Our certifications

Verifiable certifications, not self-declared claims

EcoVadis Silver rated — continuous improvement approach
Top 25% of our industry. 4 areas: environment, social & human rights, ethics, responsible purchasing. Not a fixed certification — a periodic assessment.
EcoVadis Silver
GDPR data erasure — HMG IS5 standard
Government standard for secure data destruction. Applied to every device before it is returned to stock. Certificate available for each device.
GDPR — HMG IS5
Blockchain traceability — from collection to resale
Immutable device-level record. Accessible to the buyer. EU DPP 2027 compatible.
Blockchain — DPP ready
Full European regulatory compliance
Compliant with the 2022 refurbished product decree (AGEC), GDPR, RoHS and ESPR 2024.
ESPR 2024
EcoVadis

What "EcoVadis Silver rated" means

130,000+ companies assessed worldwide. EcoVadis Silver = top 25% in our industry — assessed by independent analysts based on documented evidence.

Not a self-declaration. Not a purchased label. CYKERO always uses: "EcoVadis Silver rated, as part of a continuous improvement approach". Never "EcoVadis certified".

EcoVadis Assessment — Silver Level

4 areas assessed:

Environment
Social & human rights
Business ethics
Responsible purchasing
Terminology

What we say — and what we don't say

✓ What we say
EcoVadis Silver rated, continuous improvement approach
✗ What we don't use
EcoVadis certified / EcoVadis label
✓ What we say
Certified data erasure according to the HMG IS5 standard
✗ What we don't use
Data deleted (without a normative reference)
✓ What we say
CYKERO New Life programme / standard / protocol
✗ What we avoid
New Life certified (without an identified third-party organisation)
Regulations

The regulatory framework applicable to CYKERO

2022
"Refurbished Product" Decree — France (AGEC)
Comprehensive testing and certified data erasure are mandatory. CYKERO exceeds the minimum requirements.
✓ Compliant
2024
ESPR Regulation (EU 2024/1781)
Repairability, durability and traceability criteria. In force since July 2024.
✓ Compliant
2025
Right to Repair & universal USB-C
Spare parts availability since January 2026. USB-C mandatory on all smartphones sold in the EU.
✓ Compliant
GDPR
General Data Protection Regulation
HMG IS5 erasure on every device. Certificate available for each device.
✓ Compliant
2027
Digital Product Passport (DPP)
Deployment planned for 2027. Our blockchain traceability is designed to anticipate these requirements.
→ Anticipated

Warranty & after-sales service

24-month warranty, in-house after-sales service, after-sales return rate < 2%.

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