The brand

Verifiable commitments, not promises.

GDPR, EcoVadis, blockchain, regulatory compliance: every commitment below is documented, audited or traced.

Our commitments

What we prove, not what we claim

Assessed EcoVadis Silver — continuous improvement approach

Independent assessment by EcoVadis (top 25% of our industry) across four areas: environment, labour and human rights, business ethics, sustainable procurement. Not a fixed certification — a continuous improvement approach.

EcoVadis Silver

Certified GDPR data erasure — HMG IS5 standard

Data erasure to the HMG IS5 standard (government-grade) on every device before it returns to stock. Erasure certificate available on request.

GDPR — HMG IS5

Blockchain traceability — from collection to resale

Every device carries an immutable record on a blockchain: collection, diagnostics, repair, data erasure, final inspection, resale. Accessible to the buyer. DPP 2027 compatible.

Blockchain

24-month warranty — twice the industry standard

In-house after-sales service, no external provider. After-sales return rate < 2%: proof that the warranty is not a commercial risk, but a promise we keep.

Returns < 2%

Full European regulatory compliance

Compliant with the 2022 French refurbishment decree (AGEC), GDPR, RoHS and ESPR 2024. Blockchain traceability anticipating the Digital Product Passport scheduled for 2027.

ESPR 2024

70+ quality control points per device

A comprehensive protocol covering display, battery, connectivity, cameras, sensors and chassis. Battery guaranteed ≥ 85% — below that threshold, systematic replacement before shipping.

70+ points

EcoVadis

An independent CSR assessment, not a self-declaration

EcoVadis is the global benchmark for CSR assessment, with 130,000+ companies assessed worldwide. Being assessed EcoVadis Silver means being in the top 25% of our industry.

This is not a self-declaration. It is not a label you can buy. It is the outcome of a documentary audit carried out by independent analysts.

CYKERO always uses the exact wording: "assessed EcoVadis Silver, within a continuous improvement approach". Never "EcoVadis certified" — that wording would be inaccurate.

EcoVadis assessment — Silver level

Four areas assessed:

Environment

Labour & human rights

Business ethics

Sustainable procurement

Not a fixed certification — a periodic assessment within a continuous improvement approach.

CSR & environment

Beyond the product — our wider responsibility

Measured carbon impact

−80% CO2 per device compared with new. Blockchain traceability documents every step — not a promise, a verifiable record.

Local employment — 160 jobs

Technocentre 5.0 will create 160 local jobs by 2028 in Castelnau-le-Lez. In-house training, upskilling, and long-term regional presence.

Repair kept in-house

Zero subcontracting on critical stages. That is what allows us to stand behind a 24-month warranty and control the quality of every device we sell.

Transparent communication

No misleading crossed-out prices, no loosely used "certified". When we refer to EcoVadis, we state the level and the nature of the approach.

CYKERO Collection — recycled leather

Leather goods handmade in Montpellier from recycled leather sourced from LVMH maisons' surplus via Nona Source. Circularity extended beyond electronics.

DPP 2027 ready

Our blockchain traceability already answers the requirements of the Digital Product Passport planned by the EU for 2027.